Silk Way West’s online booking feature enables forwarders and sales agents to send cargo inquiries directly to the airline through the website and receive a booking confirmation with flight data by email. Alternatively, customers who are subscribers to WebCargo will also find full access to 7L’s flight and e-booking capabilities. The new enhanced tracking service with integrated CO2 emission calculator offers real-time status tracking through the website, which calculates carbon emissions generated from shipments based on cargo weight. Finally, in the event something goes awry, Silk Way West has added the capability of filing an e-Claim through their website. These new features demonstrate our companies’ drive to improve the customer experience by digitalizing services, achieving a carbon neutral footprint, and providing top-tier customer service.